Ask anything about selling and shipping to EU customers: customs duties, the €2 handling fee, VAT and IOSS, product identifiers, marketplaces. Every question gets an instant answer from Ava, our AI assistant (clearly labelled), and is then reviewed by EUCBT editors.
Recent questions
- What is the new €3 duty per item, and what counts as an 'item'?Editor reviewed
- Does the €150 customs duty exemption still exist?Editor reviewed
- What is the €2 handling fee from 1 November 2026, who pays, and is VAT charged on it?Editor reviewed
- Does the €2 handling fee apply to orders over €150?Editor reviewed
- What are Product Identifiers (PIDs), and when do I need to use them?Editor reviewed
- Do sellers using IOSS also have to pay the €3 duty?Editor reviewed
- How can I show EU customers the full landed cost at checkout after these changes?Editor reviewed
- What happens to the flat €3 duty on 1 July 2028?Editor reviewed
- What is the EU Customs Data Hub, and when will it affect me as a seller?Editor reviewed
- What does the new EU Customs Authority in Lille mean for small non-EU sellers?Editor reviewed
- Can I split one order into several smaller parcels to reduce the new EU fees?Editor reviewed
- How should I, a Canadian Etsy seller, explain the new EU fees to my buyers?Editor reviewed
- Who is responsible for lodging the import declaration for my EU shipments?Editor reviewed
- Are customs warehouses for distance sales available to use now?Editor reviewed
- Can my small EU business combine IOSS with the small enterprise VAT exemption from 2027?Editor reviewed
- FedEx mentions an 'informal PID transition' until early 2027. What does this mean, and can I rely on it?Editor reviewed
- How can I, a small seller, keep track of future EU rule changes?Editor reviewed
- Do these new EU rules apply to B2B shipments as well?Editor reviewed
- What is a 'declaration line' in plain words?Editor reviewed
- What should I do first if I have never shipped to the EU before?Editor reviewed